Objective:
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This workshop will present an easily implemented model that will improve customer service by building trust and empowering problem-solving, support, and appreciation. Participants will practice using the model, discuss specific applications for their culture, and develop a plan for implementing changes in their workplace.
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Outcome:
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Participants will leave this class with an enhanced ability to appreciate
their customers, teammates, and company. They will be better equipped to perceive the needs of others and provide support in solving problems. Teams will emerge from this workshop committed to maintaining a supportive environment that extends beyond the team to every customer!
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